Who we are
Havenly operates this independent home security discovery website. Contact us at [email protected] with questions about your information.
Information you provide
The enquiry form collects your name, email address, service interest, optional property type and message. Please do not send passwords, access codes, payment details or sensitive security information.
How information is used
We use enquiry details to read and respond to your request and discuss a possible next step. We do not use this form to subscribe you to marketing.
Provider introductions
If a provider introduction is relevant, we will explain the proposed sharing before forwarding your enquiry. Equipment and services are supplied by independent providers under their own terms and privacy practices.
Website services
The website may request fonts from external hosting services. Photo files and interface libraries are served with this website. These services receive technical information such as your IP address when your browser requests an asset. No advertising trackers or analytics have been added to this website.
Information to leave out
A general description of your property is enough for an initial enquiry. Do not include alarm codes, lock credentials, detailed absence schedules or footage of other people. If further information is needed, ask how it will be handled before sharing it.
Email correspondence
We use the email address you provide to reply to your enquiry. If you contact us again, refer to the original conversation so that your request can be understood in context.
Changes to your enquiry
If your priorities or contact details change, send a correction by email. You can also tell us that you no longer wish to explore an introduction.
Retention and access
Enquiries should be kept only for as long as needed to handle the request and any applicable record-keeping requirements. Contact us to ask about access, correction or deletion of information you provided.
Your choices
You can choose not to submit an enquiry and can contact us by email instead. Your available data rights depend on the rules that apply to you. Contact the relevant data protection authority if you have concerns.